English for Tourism

Course Overview

Our English for Tourism course is designed for students who want to develop practical English skills for the global tourism and hospitality industry. This course focuses on real-life communication used in hotels, travel services, tour guiding, and customer-facing roles.

Students will learn how to interact confidently with international visitors, provide excellent customer service, and handle a wide range of situations professionally. Lessons are interactive and task-based, combining language development with industry-specific skills such as giving tours, handling reservations, and managing customer enquiries.

The course also explores key topics such as cross-cultural communication and sustainable tourism, helping students understand modern industry expectations while improving their fluency and accuracy in English.

Key Facts

  • English level: B1+
  • Minimum age: 18 
  • Average age: 30
  • Minimum course length: 1 week*
  • Average class size: 5 (maximum 12)
  • Course start dates: 8 June, 27 July and 24 August 2026
    *Please contact us for start dates – all courses subject to availability

Book This Course

Click here to apply for this course. If you don’t know your English level, take the test here.


If you would like to apply for this package, please contact info@wles.net
Time Monday Tuesday Wednesday Thursday Friday
09:00 – 10:30 Welcoming Visitors
First Impressions
Cross-Cultural Communication Sustainable Tourism Giving Tours
Public Speaking
Email & Written Communication
10:30 – 10:45 Break
10:45 – 12:15 Taking Reservations Describing Attractions
Storytelling
Handling Complaints Cultural Awareness
Small Talk
Presentations

By the end of the course, students will be able to:
    •    Communicate confidently with international visitors
    •    Welcome guests and provide professional customer service
    •    Handle reservations and customer enquiries clearly
    •    Describe attractions and give simple guided tours
    •    Respond to complaints in a professional way
    •    Write clear and polite emails
    •    Use appropriate language for different cultures
    •    Deliver short presentations related to tourism

Course Price
English for Tourism £260